Business hours Mon~Fri 9:00am~6:00pm PST (Los Angeles Time) , Sat 11am~3pm PST (Los Angeles Time) PS. local pickup is by appointment only, please call or email to schedule an appointment.
PleaseEmail Us only for order status inquiries. Checking your order's status often requires us to make several calls and look up tracking numbers. We cannot look into orders if we are also on the phone with a customer. Once we do receive a tracking number, it is much easier and faster to send it via e-mail instead of listing out very long tracking numbers over the phone. We are working our best to to answer all emails within 24 hours. Please do not call to check on status if you have already emailed, we are working our hardest to get status information and reply to your emails as soon as possible.